How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask KamilAnwar1 Your Own Question
KamilAnwar1, Office Specialist
Category: Microsoft
Satisfied Customers: 6389
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Type Your Microsoft Question Here...
KamilAnwar1 is online now

I had a phone call from a woman claiming to work .

This answer was rated:

I had a phone call from a woman claiming to work for Microsoft. she said there was a problem that will affect my pc. I had to turn on my pc. and she would talk me through what to do. I was not sure how genuine this call was, so I rang off.
KamilAnwar1 :

Hello & Welcome to JustAnswer

KamilAnwar1 :

You did the right thing, because the call was a scam to steal money from you.

KamilAnwar1 :

Microsoft will never call you to tell you that there is a problem with your PC and they need to remote in.

KamilAnwar1 and other Microsoft Specialists are ready to help you