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toughguy9, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 474
Experience:  A Post Graduate in computer science with over 11 years of experience in Data Recovery, Computer Hardware and Software
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Pinnacle 18 does not work many features with win 8.1

Customer Question

pinnacle 18 does not work many features with win 8.1
Submitted: 2 years ago.
Category: Microsoft
Expert:  toughguy9 replied 2 years ago.
Thanks for using JustAnswer and special thanks for choosing me to help you.

I understand that you are having problem using Pinnacle 18 on Windows 8.1.

When Pinnacle 18 was released, windows 8.1 was not there. In order for Pinnacle 18 to work on Windows 8.1 you need to INSTALL a PATCH.

Did you download and install the patch?

If not, please download and install the patch for Pinnacle 18 on the computer


Please refer to following link for more details.

Once you ensure the patch is installed, please let me know how things go.

If there are specific problems, please share the details.
Will wait for your update.

All the best.