How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask KamilAnwar1 Your Own Question
KamilAnwar1, Office Specialist
Category: Microsoft
Satisfied Customers: 6389
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Type Your Microsoft Question Here...
KamilAnwar1 is online now

My e mail has been hacked after I answered what looked die

This answer was rated:

my e mail has been hacked after I answered what looked die a Microsoft document yesterday.
The script on my screen looks like Arabic running right to left.
I cannot work out how to reset my password
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
Is your email changed to Arabic?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $54 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, reply with the words "i want remote"
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
Customer: replied 2 years ago.

I want remote

I sent request for remote service. Please accept it then follow steps here to connect with me. Thanks
KamilAnwar1 and other Microsoft Specialists are ready to help you
Please click the link below:
A program called 'support-logmeinrescue.exe' will be downloaded.
Click on the downloaded file and click run.
If asked by system to allow the file to run, select "Yes/Allow/OK"