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KamilAnwar1, Office Specialist
Category: Microsoft
Satisfied Customers: 6438
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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How can I unlock my account and set a new password?

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How can I unlock my account and set a new password?
Hello & Welcome to JustAnswer.
Which account is it locked?
May i remotely connect to your system to check the issue directly?
Customer: replied 2 years ago.

I don't know. I didn't even know I had an account. but this is stopping me download and pay for the Flightradar app.

Yes, connect.

Please click the link below:
A program called 'support-logmeinrescue.exe' will be downloaded.
Click on the downloaded file and click run.
If asked by system to allow the file to run, select "Yes/Allow/OK"
The issue has been resolved. Thanks
KamilAnwar1 and other Microsoft Specialists are ready to help you