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Bryan, Computer Support Specialist
Category: Microsoft
Satisfied Customers: 13092
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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Cannot start Microsoft Outlook. Cannot open the Outlook window.

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Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot ne opened. The file c:\users\Alan\Documents\Outlook Files\Outlook.pst cannot be opened.
Hi, and thank you for asking your question. It looks like your Outlook PST file has gotten too large (or corrupt), and needs to be repaired. May I set up a quick remote session, which will allow me to connect directly to your screen and check the issue here? Please reply back to me below. Thank you.
Customer: replied 2 years ago.

I'm sorry.

Too suspicious

No issues; let me now provide you with the steps to carry out yourself, on this page itself. First off, please navigate to the following location on your system:Documents > Outlook Files Right-click on the "Outlook.PST" file listed, and select Properties. What's the file size, please? Keep me posted.
Customer: replied 2 years ago.


This PC Documents Outlook 27/07/2015 22:06 265kb

no mention of .PST file!

Customer: replied 2 years ago.

I had tried to load backup files and now Outlook won't start. Can't open the window.

Customer: replied 2 years ago.

would it work if you had remote access?

Customer: replied 2 years ago.

It is annoying that I keep getting a pop up to subscribe monthly to just ask. I only want this as a "one off" fix.

I want Outlook file calendar repaired

Hmm, I see. A remote session would really help in this case, as it will allow me to connect directly and see what PST files are currently in use by Outlook. Our remote session will be 100% encrypted, and you will be able to see exactly what I'm doing during the session. Please rest assured; JustAnswer is a fully legitimate service, and has an A+ rating with the Better Business Bureau: Do let me know if you would like to continue with a remote session, please. Thank you.
Customer: replied 2 years ago.

OK. May God have mercy on my

OK. Let's get started with the remote session now. Please open up the following link: 'I agree', then download the remote tool when prompted. An 'Elsinore Screen Connect' file will be downloaded by your browser (at the very bottom.) OPEN/RUN the file from your downloads, and I'll be connected. If you face any issues, just reply back to me below.Thank you.
Your issue has now been resolved via the remote session. I'd appreciate it if you could kindly take a moment to rate my service by clicking on (and submit) a star rating at the top of this page. Thank you!
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