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IT Miro
IT Miro, Computer Scientist
Category: Microsoft
Satisfied Customers: 3432
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I am downloading the new 10 version and it is completely

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I am downloading the new 10 version and it is completely stuck at 87% since 15.00 and my best machine I am unable to understand this and fear It has damaged the machine, I do not know what I can do to get it working!

I was getting the W10 free upload I do not have a product no. or anything and I now wish that I had not requested it and ned my machine back to its original state!

the number I was given for the free update was(###) ###-####the machine when I purchased it was already loaded with W8

I have never had such a situation like before and at may age I am very disappointed and wish I had not decided to go for this.

It is now 5.45 p.m. and I have been up to the machine which is still supposedly still down loading but still stuck at 87% and switched it of as I need to rest up and I will try the machine in the morning in the hope it will return to window 8 on purchase as it is my last machine which I am relying on to try and continue my autobiography hopefully. So thank you for nothing and charging me for it.

Hello! I am IT Miro and I will assist you on this question.

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IT Miro
Customer: replied 2 years ago.

The problem was sorted out the follow day much to my surprise and if it was you who did so I would like to say that I was completely over the moon and now leaves with a challenge in the use of it, so it will keep my old brain active all being well.

thank you again.

sincerely ***** ***** Norton

Hi again!
Thanks for letting me know. I am glad it is working now!
In case you require further assistance, I am here to help.
IT Miro
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