I replied to this message yesterday, You have been showing that you are working on it ever since but now I have had a fault message from Microsoft which said that the JustAnswer web page had prevented Internet Explorer from working. When I clicked on this your web page reappeared but now it is saying you are waiting for me. What is going on?
My last message told you that I had followed your instructions re TeamViewer and gave: ID 598 528 735 Password *****
I am getting seriously worried. I have had nothing from you since yesterday morning. When you were connected to my computer you told me not to touch mouse or keyboard so I didn't. When the screen went blank I didn't know it was because you had lost the connection so I left it for hours.
I started with two relatively minor problems and now I seem to be getting major ones. I am still convinced that there are gremlins in my Windows 10. When it sends anything to the printer it is telling the printer to print in colour even though the doc is b/w. Accordingly the printer is using a mix of red/black. There is nothing wrong with the printer. The other thing is that when I go to the print menu and click on printer properties I get only document properties. But I have told you all this before. I didn't expect it all to get so complicated.
If you cannot resolve the problems promptly think I might be better off cutting my losses and restoring Windows 7 which I believe is possible. Let me have your comments.
It would be very reassuring if I could actually talk to you. Is it possible for you to phone me, or at least send text alerts to my mobile. You have the numbers, landline 01322 554279, mobile 07760 296329. Or maybe you could give me more detailed information about what you are trying to do in an email.