How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask IT Miro Your Own Question
IT Miro
IT Miro, Computer Scientist
Category: Microsoft
Satisfied Customers: 3432
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
Type Your Microsoft Question Here...
IT Miro is online now

I cannot connect to Outlook. On my tablet it says this is a

Customer Question

I cannot connect to Outlook. On my tablet it says this is a connection problem. On my computer it says the password ***** have given is incorrect. However this password ***** allows me to access the Internet on my Microsoft account.
Do I need to reset my password? If so, how?
Submitted: 2 years ago.
Category: Microsoft
Expert:  IT Miro replied 2 years ago.

Hello! I am IT Miro and I will assist you on this question.

Please go to and try to sign in there. Let me know if it worked, or you received an error message.
Customer: replied 2 years ago.

I tried that yesterday afternoon with no success.

However late last night I managed to reset my password ***** so far that has solved the immediate problem.

I amsurprised that there was such a long delay in your reply .

Expert:  IT Miro replied 2 years ago.
Hello again! Sorry for any delay that occurred - sometimes Experts are too busy helping other customers. I replied to you as soon as I became available. I am glad to see you were able to reset the password.
Expert:  IT Miro replied 2 years ago.
Do you require any other assistance?