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Jason Jones
Jason Jones, Computer Technician
Category: Microsoft
Satisfied Customers: 18305
Experience:  Over 10 years work experience.
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I have just updated my computer to Windows 10 and Microsoft

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I have just updated my computer to Windows 10 and Microsoft Outlook 2013. Now my email will not download from my BT WEbmail unless I click "Send/Receive" and "Update Folder" (Inbox). What is wrong?
Fred Middlebrook
Jason Jones
Hello,
I will be the person helping you today.
I can see that you may need a little bit of extra help.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.
Thank you,
Jason
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Customer: replied 2 years ago.

OK Jason that will be fine
Thank you. After you accept the offer for remote tech support, the remote link will be posted on this page. I will be standing by.
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Customer: replied 2 years ago.

I am ready when you are.

Hi Fred,
I am ready right now as well. As soon as you click the "Accept this Offer" button for the remote tech support, the remote link will be posted on this page.
-Jason
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Follow the instructions below to begin the remote helping screen.Remote page: http://remote.jasonfixedit.comAfter clicking the link above, enter the following two digit number: 75 and click the circle button to start the remote application.
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Are you having any problems with running that remote application after it is downloaded? Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?
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All is now working.Thank you for your time and please, do not forget to rate my help on this page.- Jason
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