Microsoft Office Questions? Ask a IT Expert for Support ASAP
Once I have signed in and have the desktop I select email but I am told that I cannot be connected as the email address is not available. It is the address I use with my pc.
User I.D. 479 145 565
Richard, you have asked me to do on the tablet what I did with the pc but how do I do that as I cannot get connection?
Well, this is a steep learning curve!
What is stopping me is that I don't know how to do this.
Sorry, Richard, I need to leave this for now but I will get back to you later.Many thanks for your patience.
Following on from yesterday I find I am bot being allowed to open the link you sent me. By the way according to the networks menu on the tablet wi fi is 'on' and I am connected to Talk Talk-F91BC8 (Talk Talk is my broadband provider).
What do I need to do next?
'We couldn't sign you in'
'that email address is no longer available. Please try another email address or create a new one'.
Yes, that appears to be the situation.
Internet Explorer tells me I have lost access to my emails as the inbox I am using is no longer available. It also tells me that I have not lost access to other services. At the moment it is telling me that the web page has expired!
Richard, has this got anything to do with the message I get on my windows 7 pc that I am not using genuine windows- though it has not stopped me using email in the usual way?
I think we may have reached a dead end here Richard as internet explorer only opens to remind me that I have lost access to my emails and wants me to establish a new address.
Sorry, can't see an address bar.
Where should I be looking.
You can tell that I am new at this.
Richard, I cannot see the arrows either on he main menu or the internet page, I'm probably at the wrong place.
I was asked to establish an email account and did so with outlook.com
an address and password. On screen now I am being welcomed to outlook.com.