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Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 44727
Experience:  Over 15 year experience resolving Microsoft Office Issues
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Just uploaded dj software and struggling to read my computer

Customer Question

hi just uploaded dj software and struggling to read
my computer wont allow to make fonts bigger on the software but allows me to do it on my computer ?
Submitted: 2 years ago.
Category: Microsoft
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
To clarify, you have a program and the fonts are too small and you see no way to make them bigger correct?
And which version of windows is this?
Thank you
Customer: replied 2 years ago.

windows 7 works fine on my laptop to enlarge font

ive uploaded virtual dj 7 and squinting to see the program files cant make them bigger

Expert:  Richard replied 2 years ago.
sorry Paul not exactly following, you uploaded virtual dj 7
To where? And which program files do you mean?
Customer: replied 2 years ago.

uploaded to desktop

opened file and the fonts are hard to read need to make them bigger

Expert:  Richard replied 2 years ago.
Ok, on the desktop, right click on a blank spot and choose Screen Resolution.
Then Decrease it and save and check the font as it will increase.
Repeat until you get it looking the way you wish.
Let me know the results please
Customer: replied 2 years ago.

didn't work

the program setings wont adjust

Expert:  Richard replied 2 years ago.
ok, I need to know please Paul, which version of windows are you running on the computer that has the problem with the software?
I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.
I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.
Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.
If you want remote click get extra help. If not simply reply to me.
Customer: replied 2 years ago.

ive uploaded to my windows 7 dell xps

virtual dj 7

on opening the file the fonts are very small to read

i need to make them bigger

my computer works fine and i can make items bigger and smaller but not on this program ? youve not given me a proper answer for my money

Expert:  Richard replied 2 years ago.
When you did my last instructions for the screen resolution, what resolutions did you test on?