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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 39572
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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Set up new xbox one but put in wrong email address, we just

Customer Question

set up new xbox one but put in wrong email address, we just missed out the numbers in it, so when going to all the time it is asking for password ***** we set up then another, when we want to take out all go back to factory setting and start from scratch with correct inputted email
Submitted: 2 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 2 years ago.
Hi,I'm sorry about the issue. Can you please try the following steps to reset:Scroll left on the Home screen to open the guide.Select Settings.Select All Settings.Select System.Select Console info & updates.Select Restore factory defaults.Read the warning message, and then select Yes.Please reply at the box below to continue troubleshooting. Thank you.