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jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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Windows 7 Home Premium, 64 bit) wu error(###) ###-#### ***** failed

Customer Question

(Windows 7 Home Premium, 64 bit)
wu error(###) ###-#### ***** failed update of KB976932
installed KB947821, update failed
Downloaded KB2918614 and run - message "not applicable to your computer"
Above problem occurred following an unsuccessful updating of windows 10 (automatic update) I had to reset computer from backup Disks.
Patrick Kearney. ***@******.***
Submitted: 2 years ago.
Category: Microsoft
Expert:  Bryan replied 2 years ago.
Hi, and thank you for asking your question. Are you able to boot up and use your system now? If so, may I set up a quick, secure remote session to check the issue now? Please reply back using the box below. Thank you.