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Can you do the following please
Hold the windows key and press R
Type services.msc and Click OK
Locate COM+ Event System -> Right Click on it Select Properties -> Make sure “Start up Type” is set to Automatic start-up-type
If the service is not started, start it by pressing start and then apply these settings.
Next locate the Background Intelligent Transfer Service and make sure that it is set as Startup type: Automatic (Delayed Start).
Now restart your computer; and then test if Windows 10 update works, if not thenClick here
to download Windows Update Resetter Save the .bat file, right click on it and select Run As Administrator
Hold windows key and press R again, type the following path in the run dialog, then click OK
Delete the contents of this folder.
Then download and run this filehttp://go.microsoft.com/?linkid=9665683
After it has been downloaded, open it and run it in the Aggressive Mode
restart the computer and then check if windows 10 not installs.
Let me know the results please