How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
Type Your Microsoft Question Here...
jstinehelfer is online now

Why can't I set up my MS a/c? My tryping isn't very good so

Customer Question

Why can't I set up my MS a/c? My tryping isn't very good so I may have been locked out. 7HELP
Submitted: 2 years ago.
Category: Microsoft
Expert:  michelleclive replied 2 years ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.You are trying to setup Microsoft account let me know what account is it.I can remote access and help you setup for you.
Customer: replied 2 years ago.
My Email is***@******.*** I have used the password *****!erk1960. My last a/c security code was7898601
Expert:  michelleclive replied 2 years ago.
Please tell me the problem you are facing are you not able to login to the account on gmail or Microsoft account.
Expert:  michelleclive replied 2 years ago.
Remote Connect Service - Quick ResolutionRemote access is an optional additional service offer with a minimal one-time flat fee (£15). It is 100% safe which will allow me directly work on the problem and can be fixed quickly, you can sit back and watch your screen while i fix it for you. Let me know if you need the additional service or else we can continue with the service you have already opted for.let me know if you want to opt for remote assistance.