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Quiksilver07070, Computer Support Specialist
Category: Microsoft
Satisfied Customers: 793
Experience:  Proficient in all programs within office pro suite.
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I had to re-install Windows 10 owing to a technical fault.

Customer Question

I had to re-install Windows 10 owing to a technical fault. As a result I have lost my achievements in Solitaire. Also I would like Microsoft Jigsaw to be added to my account.
Submitted: 2 years ago.
Category: Microsoft
Expert:  Quiksilver07070 replied 2 years ago.
Hello and thank you for choosing\.Microsoft Jigsaw is a FREE game that you can download and install FROM the WINDOWS STORE..For the Achievements in Solitaire...With the Windows 10 version of Microsoft Solitaire Collection, your progress is automatically saved to the cloud. This means you can sign in on any Windows 10 device and pick up right where you left off. The cloud even saves your progress on challenges and achievements..So, if you can login to your microsoft account that has the achievements, then you should get them all back.