How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
Type Your Microsoft Question Here...
jstinehelfer is online now

To jstinehelfer, I was cut off while giving you my account

Customer Question

To jstinehelfer, I was cut off while giving you my account number to pay (was reading Terms & Condition and could not get back) Thanks.
Submitted: 2 years ago.
Category: Microsoft
Expert:  michelleclive replied 2 years ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.let me the problem you are facing. You have posted your question on the Microsoft Office category let me know the problem you are facing.
Customer: replied 2 years ago.
Hi again, I have tried to cancel this but ended up with being asked for my email address and password. This technical support is no use to me as I am deaf! I was unfortunately advised to contact Microsoft support for technical help even after I said I am deaf, so therefore this support is no use to me. I am sorry but would ask jstinehelfer NOT to take my money please. I will be seeking an IT Doctor to visit me for support. I apologise. Thanks Ms Carter
Expert:  michelleclive replied 2 years ago.
i have no idea about Microsoft support however i dont thing Microsoft provides tech support to end user customers.We are and we are one of the world leading tech support company with a very nominal chargers we have.let me know the problem you are facing i can remote access and fix the problem for you as you dont have to wait for an onsite technican which might cost you more than $250 for a visit engineer. let me know if you need my help which is in $36 only.
Customer: replied 2 years ago.
Obviously you do not understand the word meaning DEAF. How can I use telephone hence me contacting JustHelp. I went through Microsoft support and ended up here. I was guaranteed money back if not satisfied. I have just seen jstinehelfer video and again no use to me as he was talking. Please kindly help me get off this. Thanks.
Expert:  michelleclive replied 2 years ago.
i am sorry but we are on a chat session and not on phone. Let me know if you want to continue or i can opt and you can contact customer care for any billing issue. If you need my service i am ready to help you over the chat session.
Customer: replied 2 years ago.
Thanks. I will contact customer care. Bye