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Jess M.
Jess M., Computer Support Specialist
Category: Microsoft
Satisfied Customers: 7606
Experience:  Computer Software Specialist for more than 10 years
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Need my password ***** my account

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Need my password ***** my account
Hi David, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. Can you please tell me which account are you needing this password *****? Is it an email account?Please let me know by replying to me here so that I can help you further.Best regards,Jess
Customer: replied 1 year ago.
My E mail is [email protected] co.uk
David,Thank you for writing back with that information. So you need the password ***** this Hotmail account? When was the last time that you were able to access this account?
Jess M. and other Microsoft Specialists are ready to help you
David,Thank you for using our additional service offer of remote access so that I can help you directly in fixing your problem. For me to remote in, we need a remote access tool. Please follow the steps below to join me in the remote session. These steps are intended for users with Windows computers. If you are using a Mac, please reply to me and let me know so that I can send you the procedures for Mac.1. Please click on this link:http://www.justanswer.com/remotedesktop/join.aspx?Session=6c22fc5e-ebfa-48ae-9b92-9de8bd18909c2. In that page, please click on the green I Agree button3. Then download the remote tool when prompted.4. Run the downloaded remote tool to join me in the remote session. I will be waiting for you there.Thank you. If you are stuck in any of the steps, please let me know so that I can help you further.Best regards,Jess