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jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I have a new surface pro 4. Im going through setup. Won't

Customer Question

I have a new surface pro 4.
Im going through setup.
Won't connect to wi-fi.
3 other devices connected at this time.
Tried turning router of and on.
Typed in correct code.
No connection?
Submitted: 1 year ago.
Category: Microsoft
Expert:  Quiksilver07070 replied 1 year ago.
Hello and thank you for choosing this Surface 4 connect to ANY OTHER WiFi access point?Have you tried to connect to a different WiFi? Like at a public WiFi (Starbucks, McDonalds, a friends house, etc etc).Also, does the Surface SEE and DISPLAY the WiFi SSID?