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michelleclive, Computer Support Specialist
Category: Microsoft
Satisfied Customers: 5879
Experience:  Indept expertise on MS Office package
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My emails disappear once I have read them

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My emails disappear once I have read them
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have do you access your emails, IE, Chrome, Firefox, Outlook or something else.
michelleclive and 2 other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.
windows live mail
ok..i will share a remote link with you in a moment
click here for remote accessin the page that opens click on i agreedownload and run the file elsinore screen connect exeallow it to install
i have been waiting for you more than 1 1/2 hourslet me know whenever you can be online so that i may assist you
Customer: replied 1 year ago.
I am on line
ok please click hereon the page that opens click on i agreedownload and run the file elsinore screen connect exeallow it to install
Customer himichelleclive: michelle this sidemichelleclive: i am now connectedmichelleclive: you may chat with me on this chat boxmichelleclive: i will now check your emails ettingsmichelleclive: please leave the mouseGuest: ok It seems OK now.Many thanks. I get script errors sometimes?michelleclive: can you please check your mail nowmichelleclive: is it still doing the same thingGuest: okGuest: I will check againmichelleclive: after reading the email are you checking it in inbox or unread email sectionGuest: Send another message pleasemichelleclive: suremichelleclive: lets do a test message form your email itselfmichelleclive: ok please testGuest: They are still there. Good newsmichelleclive: yes the email view settings got changedmichelleclive: that is why it was hiding messagesmichelleclive: now that i have corrected it, you will be able to view your emails normalllymichelleclive: let me know if you have any more questionsGuest: I keep getting Script Script errors keep cropping upmichelleclive: do they come up in your emailsGuest: nomichelleclive: so comes up wheremichelleclive: when on internetmichelleclive: ?Guest: any time when I am on line but not every timemichelleclive: do you use chrome oe edgemichelleclive: orGuest: yesmichelleclive: which oneGuest: chrome mostlymichelleclive: ok let me checkGuest: Thank you for clearing the email problem. I can live with the script errors now and againmichelleclive: yes the script errors are specific to certain webpagesmichelleclive: however next time you get the errors make a note of which website you were onmichelleclive: quite possible its a specific webiste thats causing itmichelleclive: let me know if you have nay more questions before i end this sessionGuest: OK Thanks again Byemichelleclive: bye and thanks for using my service