How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask KamilAnwar1 Your Own Question
KamilAnwar1, Office Specialist
Category: Microsoft
Satisfied Customers: 6626
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Type Your Microsoft Question Here...
KamilAnwar1 is online now

Our family PC 'decided' to upgrade to Windows 10 when it was

This answer was rated:

Our family PC 'decided' to upgrade to Windows 10 when it was switched on yesterday. Now, when we start it up, it opens straight to my account instead of giving a log-on page where any family member can log on to their own area. I can see in settings that the other accouts are still there, but cant access them
Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks
Customer: replied 1 year ago.
I sent request for remote service. Please accept it then follow steps here to connect with me.
KamilAnwar1 and 2 other Microsoft Specialists are ready to help you
Please click the link below and run/open the downloaded program: