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Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 44527
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I have two pcs loaded with 10 windows and access to all the

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I have two pcs loaded with 10 windows and access to all the APPs has been lost despite attempts from a computer proffessional to access them.
What do you advise please?

Hi there and welcome

Can you tell me please exactly what happens when you try to access the apps?

Customer: replied 1 year ago.
Nothing responds to the LH click


Can you tell me what has been done to try to correct this please?

Richard and other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.
The PCs have been rebiooted several times.

Thank you

Can you go to

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Hi there

Please return to your question here and do the instructions so I can connect to your computer.