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Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 44695
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I changed my primary email address yesterday and have gone

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I changed my primary email address yesterday and have gone back in to Outlook to start working but I have none of my existing emails in my inbox or any of my existing folders
Can you please advise

Hi there and welcome Phil

When you change your primary email you actually change entire accounts so you basically have a new account now, hence why you see no emails.

Why did you change the primary email address?

Richard and other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.
I changed my primary address because the old address was not in existence anymore

Thank you

Can you go to

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 year ago.
ID -###-##-####Password ***** 4161