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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 39936
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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I cannot sign in to my Microsoft Account

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I cannot sign in to my Microsoft Account

Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Viet -MS Office Tech and other Microsoft Specialists are ready to help you

Thank you. First, do you have windows xp, vista, or 7, or 8, 10? And/or what's the brand/model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 1 year ago.
Windows 10 Hewleii Packard

Thank you; please click on the website below in order to connect with me remotely, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=61ee66ed-2748-4558-9a22-a9bb50b54666

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Thank you; please click on the website below in order to connect with me remotely, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=61ee66ed-2748-4558-9a22-a9bb50b54666

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Connected, working on issue. Thank you,

I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.