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Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 44684
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I cannot ope a microsoft account. my password is rejected

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I cannot ope a microsoft account. my password is rejected every time

Hi there and welcome

Can you tell me the exact message you get when you try to sign in please?

Richard and 3 other Microsoft Specialists are ready to help you

Thank you

Can you go to

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 year ago.
oops something went wrong.Someone has entered an incorrect password for this account too many times. To help protect you you're temporily locked out of your account-try again

whats the email address with the issue?

Customer: replied 1 year ago.
Customer: replied 1 year ago.

do you have access to your phone ending in 23?

If so, what is the last 4 digits?

Customer: replied 1 year ago.

you are getting called with a code, give me the code they tell you here

Customer: replied 1 year ago.

thanks, ***** ***** ***** been changed to


Please use this to sign in

Customer: replied 1 year ago.

yes thats the one to use

Customer: replied 1 year ago.