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jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I am trying to install windows 10 upgrade, on Windows 7

Customer Question

I am trying to install windows 10 upgrade, on Windows 7 series 2. It ran very slowly yesterday and when I finally checked, it said the installation had stopped. This morning, I tried the installation again. It ran much faster, reached 100% and then returned to zero and ran on, finally reaching 99% completion where it has stopped and stayed for some hours. Please help.
Brian Lloyd
Submitted: 1 year ago.
Category: Microsoft
Expert:  ChrisC replied 1 year ago.

Hi Brian, my name is ***** ***** welcome to JustAnswer!

It sounds like there's a compatibility issue with your system and Windows 10. Right now are you at a screen saying it's at 99%?