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Jason Jones
Jason Jones, Computer Technician
Category: Microsoft
Satisfied Customers: 17948
Experience:  Over 10 years work experience.
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Outlook for mac ver.15.25 lost a number of folders. how do I

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outlook for mac ver.15.25
lost a number of folders. how do I recover

I am the person that will be helping you today.

May I ask how long ago the folders went missing?

I will be standing by, looking forward to your response.

Thank you,

Customer: replied 1 year ago.
About a day. After updating program

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Jason Jones and other Microsoft Specialists are ready to help you

Follow the instructions below to begin the remote helping screen.

Remote page:

After clicking the link above, enter the following two digit number: 85 and click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

All is working now. The folders were located in the following folder: "On My Computer > Outlook PST > Inbox.

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