Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Unfortunately, there isn't a way to bypass their system requirements but there is a way to post on their private forum and from there you can speak with a moderator for Microsoft.
With that being said, do you have another Microsoft account that you can use to have responses sent to?
That is fine; you can post from your Hotmail account.
Click here: https://answers.microsoft.com/en-us/newthread?forum=outlook_com&threadtype=Questions&filter=oemail&cancelurl=%2Fen-us%2Foutlook_com%2Fforum%2Foemail
If prompted, sign into your Hotmail account. From there, you can fill out the forum post for the moderator. Please add as much details as possible but do not include any personal information such as social security number, credit card numbers, or phone number. When a moderator responds back, they will message you privately to speak with you about the account. Please understand that it is not an instant process and it can take a couple of hours for a reply back.
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Please view my last answer above yours.
The password ***** your phone is asking for is the password ***** her email account. Microsoft/Outlook/Hotmail/MSN are all one company