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jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I have been asked to pay another £26, I have already paid

Customer Question

I have been asked to pay another £26, I have already paid £26 + £22, can you explain
Submitted: 9 months ago.
Category: Microsoft
Expert:  Richard replied 9 months ago.

HI there and welcome

The second payment is if you want me to connect to your computer and resolve it directly, it is optional else we can continue here via messaging.

What exactly did you see them do on your computer?