How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 21624
Experience:  Expert for over 10 years
Type Your Microsoft Question Here...
Josh is online now

I have a Microsoft Lumia 650 and I have installed Good for

This answer was rated:

Good morning, I have a Microsoft Lumia 650 and I have installed Good for Enterprise 3 times over the past week and it initially works then it fails to load properly after about 12 hours. I can see the GFE icon and that I have mail but when I open it the screen goes black and it won't do anything else.Is there something I can do to rectify the issue?

Hi! My name is ***** ***** I will be assisting you. Let's get started!

I apologize that you had to wait a long time for a response.

Do you still need help with your issue?

Customer: replied 7 months ago.
Customer: replied 7 months ago.
Can you remote access my phone?

Unfortunately, it is not possible to remote into your phone.

Josh and other Microsoft Specialists are ready to help you