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Ask Richard Your Own Question
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 45445
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I cannot access my facebook account. I have had an active

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I cannot access my facebook account. I have had an active account for some years and it appears to have been deleted. I am repeatedly asked to sign in to a new customer account

Hi there and welcome Anita

When were you last able to sign into your account?

Please let me know

Richard and 2 other Microsoft Specialists are ready to help you
Customer: replied 6 months ago.
Sunday 12th November

Thank you

If you are on a windows computer, Click this link

Else for a Mac computer, Click this link

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 6 months ago.
Am I doing something wrong. I lost the ID and password
Customer: replied 6 months ago.
Are you connected??

Not until you give me the ID and password.

Please do the instructions I gave you as I need this to connect

Customer: replied 6 months ago.
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