Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi there and welcome Anita
When were you last able to sign into your account?
Please let me know
If you are on a windows computer, Click this link
Else for a Mac computer, Click this link
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Not until you give me the ID and password.
Please do the instructions I gave you as I need this to connect