Microsoft Office Questions? Ask a IT Expert for Support ASAP
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What is the make/model of your printer?
I am here -- It does take a couple of minutes to see your reply and locate the manual for you.
Click here: https://support.hp.com/in-en/document/c00637446
Please view the steps to locate all of the paper jam locations to remove
So, I was able to fix your issue with the link to locate the paper jam?
Okay. Refund request sent