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Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 46301
Experience:  Over 15 year experience resolving Microsoft Office Issues
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We had a Lenovo Thinkpad supplied by UBT but after 2 years

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We had a Lenovo Thinkpad supplied by UBT but after 2 years we have had to have the hard drive replaced under warrenty. We have lost our Microsoft office which was set up on our machine and I am struggling to get it set up agasin.
Please can you help.

Hi there and welcome

Can you tell me please from where you originally purchased office from?

Please let me know

Thank you

Richard and 2 other Microsoft Specialists are ready to help you
Customer: replied 7 months ago.
Company called UBT

Thank you

Click this link

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 7 months ago.
The id is 311 338 202
Password *****Sorry lost connection
Customer: replied 7 months ago.
I am using a tablet for my email connections
Customer: replied 7 months ago.
Please can you reconnect. I now have a product key
Customer: replied 7 months ago.
Id 311 338 202
Password *****