How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
Type Your Microsoft Question Here...
jstinehelfer is online now

Moved some images from a DVD-CD onto a memostick (Maker

Customer Question

Hi, Moved some images from a DVD-CD onto a memostick (Maker unknown) & when I accessed them most were ruined; in many different ways. Some obliterated by a pattern covering part or all the pic, others were broken up into mis-matched sections. Some of the images are totally obscured but most have parts visible but in wrong positions. Please explain in simple terms, what is going on, how can I correct it & prevent it recurring?
Submitted: 4 months ago.
Category: Microsoft
Expert:  Richard replied 4 months ago.

Hi there and welcome

Can you attach one of the films here so I can check it?

Please let me know