Microsoft Office Questions? Ask a IT Expert for Support ASAP
My name is David.
What program do you use to access your email? Is it through a web browser or a program such as Outlook?
When you try to access email what errors appear?
What program do you use to access email (such as Outlook or a web browser such as Internet Explorer or Chrome)?
When you access your email, does the program you use for email look like the attached picture?
Please try to login to your email through a web browser by clicking on the following link:
and let me know if you are able to login.
If you can login and access your email then the issue is with Outlook.
Ok then just post back here when you are ready to resume. I will be available tomorrow as well.