How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Microsoft Question Here...
jstinehelfer is online now

When I try to receive my e-mails I receive a German message

Customer Question

When I try to receive my e-mails I receive a German message purporting to come from Microsoft. I think I am being asked to pay money for something I do not need. This has happened for two days now and I am not able to receive e-mails
Submitted: 1 month ago.
Category: Microsoft
Expert:  Richard replied 1 month ago.

Hi there and welcome

Which program do you use to access your email account with?

Please let me know

Thank you