How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask KamilAnwar1 Your Own Question
KamilAnwar1, Office Specialist
Category: Microsoft
Satisfied Customers: 7911
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Type Your Microsoft Question Here...
KamilAnwar1 is online now

Hope someone can help me with the same problem I had on 8

This answer was rated:

Hope someone can help me with the same problem I had on 8 March! If I try to open word or excel I get the following screen message: Something went wrong. We couldn't start your program. Please try starting again. If it won't start, try repairing Office from 'Programs and Features' in the Control Panel. I don't have anywhere near enough computer knowledge to try and do any of this, so could someone please help me?

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

Can we do a remote session so i can fix this for you?

KamilAnwar1 and 4 other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.

Please click the link below and run/open the downloaded program