Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi there and welcome
Can you tell me please which version of windows you are using?
Click this link
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Can I ask please if you can carefully read and perform the instructions I gave you?
Please do this