Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi Noel, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.
The error your getting is often related to the PC not able to connect to Microsoft to verify your credentials and hence preventing you login.
How is the PC currently connected to the internet (Wifi or cable)?
Ok and your able to access the internet through your other devices?
Please confirm if you need anything further or if I can resolve the case