Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi,My name is***** will try my best to help you with your question.
What error message do you get when you try to log on to your hotmail account at https://outlook.live.com/owa ?
Ok, I can assist you remotely with that.
Please click on the link below to download a remote desktop assistance program so that I can remotely connect to your computer:http://www.justanswer.com/remotedesktop/join.aspx?Session=91d8b751-1db2-4390-b335-e0c59f947c74
When a new web page opens, click the green "I Agree" button, and run the downloaded file (named Elsinore.ScreenConnect.Client) by double-clicking it. Permit the connection if asked so that I can connect. We will then be able to chat as well.
Are you getting an error message?
Yes I am here.
Can you try it on your desktop computer?
Ok, let me know when you are ready to try on the desktop computer later.