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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 50067
Experience:  Over 15 year experience resolving Microsoft Office Issues
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The pound sign on my keyboard; Caps over the 3 sign now

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the pound sign on my keyboard; Caps over the 3 sign now comes up as # instead of British pound as it has done until recently. How do I rectify this?
Assistant: What application are you using?
Customer: Windows 10 Office professional I believe
Assistant: Have you installed any updates recently?
Customer: I install all updates as they come
Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?
Customer: no thanks

Hi there and welcome

Please do the following

Click the Start Start menu and select Settings.
Select Time & language.
Click Region & language in the left column.
Select Add a language.
Choose the UK language

Then delete the US Language

This should then correct it

Let me know how you go please

Richard and other Microsoft Specialists are ready to help you
Customer: replied 1 month ago.
what is the start start menu and where do I find it?

Click this link

download.teamviewer.com/download/TeamViewerQS.exe

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 month ago.
AlanTilley Aber1961

Can you please carefully read and do the instructions I gave you?

Customer: replied 1 month ago.
I have done haven't I?

No.. Ill repeat again

Click this link

download.teamviewer.com/download/TeamViewerQS.exe

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 month ago.
ok clicked the link
Customer: replied 1 month ago.
1 080 247 223 17npd7