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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 53459
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I have an Office 365 account but apparently not one that

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I have an Office 365 account but apparently not one that facilitates setting up Skype for Business calls. Am I right in saying I'd need to upgrade to Office 365 (Professional???) to access skype for business?
Assistant: What application are you using?
Customer: How do I check?
Assistant: The Microsoft Office Technician will be able to walk you through that. Have you installed any updates recently?
Customer: OK, I think I'd like to upgrade to business but do you know if it woill change anything setting-wise to my current setup?
Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?
Customer: No, please connect

Hi there and welcome

Do you have Skype installed already?

Richard and 4 other Microsoft Specialists are ready to help you
Customer: replied 2 months ago.
I think updates loaded last night but you'd bet better checking as I'm not too IT literate. I only want to upgrade to be able to use skype for business, does the front end usability of my 365 software change much otherwise, I don't want to get involved in anything different if possible. FINALLY, what is the on-cost to upgrade 365 (and also what have I signed up for with this justanswer trial (in other words what will it cost me after trial period and how long is trial period
Customer: replied 2 months ago.
I do have free skype installed
Customer: replied 2 months ago.
Free skype causes me problems though

Thank you

Please note, these instructions are done on a computer

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 2 months ago.
I have a team viewer window with an ID and password. What do I do now?

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 2 months ago.
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