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Rahul_TechExpert
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I am trying to set up and use Microsoft booking. So far so

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Hi - I am trying to set up and use Microsoft booking. So far so good from my perspective - but do customers have to have office365. I asked a friend to test for me - they managed to make a booking git the confirmation and emails but nothing went into their calendar, they have a hotmail email.

Hello, my name is ***** ***** I'm happy to assist you today with your concern.
May I get your first name please?

Customer: replied 5 months ago.
Helen

Hello Helen, I hope you are doing good :-).

Customer: replied 5 months ago.
Ok thanks - hopefully you can help me be sure I have the right settings

Further to your question regarding Microsoft Booking, Bookings is turned on by default for customers who have the Office 365 Business Premium, or Office 365 A3 and Office 365 A5 subscriptions. For more details and information regarding Microsoft Booking, kindly refer the below article :-),

Link: https://support.office.com/en-us/article/publish-your-business-calendar-online-with-microsoft-bookings-47403d64-a067-4754-9ae9-00157244c27d

Customer: replied 5 months ago.
I have this and have configured bookings - but surely my customers don’t have to have office365 for them to make a booking?

Helen your customer should have Office 365 in order for them to make the bookings.

Customer: replied 5 months ago.
That is a booking on my web page - https://outlook.office365.com/owa/calendar/*****@******.***/bookings/Are you sure - That seems to be a rediculous restriction - especially since they get the emails too.

What I would suggest you is if your customers do not have Office 365 then you can ask them to create an Microsoft Account and then login to https://outlook.office.com/owa/ and then from there they can go ahead and use the Microsoft Booking App, I hope this information is handy for you :-).

Customer: replied 5 months ago.
They shouldn’t need access to the app - just the web page

Yes Helen, your customers will be notified by email and if your customer does not have Office 365 then they can just login to https://outlook.office.com/owa/ and use Microsoft Bookings :-)

And also if you want me to explain this over the phone then you may share me your phone number and I will call you.

Customer: replied 5 months ago.
Ok - sounds mad to me, but thanks anyway.

Thank you for your time Helen, I was researching on Microsoft Website, and I personally suggest you to call Microsoft once address your concern.

Microsoft Number: 1***-***-****

Rahul_TechExpert and 3 other Microsoft Specialists are ready to help you
Customer: replied 5 months ago.
Thanks very much.

Your welcome Helen :-)