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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 46380
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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I ran my Norton antivirus scan and now I can no longer get

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I ran my Norton antivirus scan and now I can no longer get into Office
Customer: replied 3 months ago.
Please do not respond by email as I am unable to open office!
Customer: replied 3 months ago.
Is anyone there?
Customer: replied 3 months ago.
hello?
Customer: replied 3 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer: replied 3 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 3 months ago.
Not sure I understand?
Customer: replied 3 months ago.
I have not received any information?

Hi,
I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

Viet -MS Office Tech and 9 other Microsoft Specialists are ready to help you

Thank you. First, do you have Windows or Mac computer? And/or what's the make / model of your computer? Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Customer: replied 3 months ago.
Outlook (but I am unable to access it as I am unable to open Office)

Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

https://tinyurl.com/yxqhgkn3
, then open / run / install the item called Elsinore.ScreenConnect.Client when prompted at the bottom.
- Do you have Windows or Mac computer? And/or what's the make / model of your computer? Please reply at the box below. Thank you.

Customer: replied 3 months ago.
windows an old Dell Inspiron

On your computer, please click on the website https://tinyurl.com/yxqhgkn3
, then open / run / install the item called Elsinore.ScreenConnect.Client when prompted at the bottom. Thank you.

I have resolved the Office Home & Business 2016 issue via remote support. If you need help with anything else, please come back any time. Thank you very much.