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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 56880
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I am getting a notice up saying Micro outlook not working.

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I am getting a notice up saying Micro outlook not working. Cannot rec/send emails.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Outlook
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: Desk top computer
JA: What troubleshooting have you tried?
Customer: Resetting by comp switch off. Resetting to earlier date.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no

Hi there and welcome

Can you please tell me the version of outlook you are using?

Thank you

Richard and 7 other Microsoft Specialists are ready to help you
Customer: replied 3 months ago.
no idea. I am on Windows 7

Click this link

https://join.zoho.com/167856973

And open the file that downloads please

Customer: replied 3 months ago.
Are you on it?

yes