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JACUSTOMER-03srkuxi-
JACUSTOMER-03srkuxi-,
Category: Microsoft
Satisfied Customers: 1047
104641190
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G through, what do you mean, no emaILS RECEIVED, SKY, TABLET

Customer Question

g through
JA: What application are you using?
Customer: what do you mean
JA: What confuses you?
Customer: no emaILS RECEIVED
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: SKY
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: TABLET BUT I NEEDCTO PRINT SOME EMAILS OUT AND SO I NEED TO SEE THEM ON THIS LAPTOP I HAVE JUST BOUGHT
JA: What troubleshooting have you tried?
Customer: ALL IVE TRIED IS RESTARTING THE MACHINE
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I JUST NEED THE EMAILS TO SHOW
Submitted: 1 month ago.
Category: Microsoft
Expert:  JACUSTOMER-03srkuxi- replied 1 month ago.

Hi, this is Pradeep ,You have reached Just Answer which is a Paid Question and Answer site. and I will be helping you with your issue today . Let me know when you are ready

Customer: replied 1 month ago.
I am not getting any emails only just set up as new machine
Customer: replied 1 month ago.
readynow
Expert:  JACUSTOMER-03srkuxi- replied 1 month ago.

Thank you for your response!! I will help you with the same.

It's been how long you are facing this issue?

Customer: replied 1 month ago.
just set up new machine
Customer: replied 1 month ago.
went through all set up procedure but no emails
Expert:  JACUSTOMER-03srkuxi- replied 1 month ago.

That's okay i will take care of it.

Is that okay if i take remote and check it by myself?

Customer: replied 1 month ago.
please do
Expert:  JACUSTOMER-03srkuxi- replied 1 month ago.

Kindly click on the link and join session and click on the downloaded file and run it.

https://justanswer.screenconnect.com/?Session=8a5ca57b-64f8-4295-bad2-9f4da76c5171

Customer: replied 1 month ago.
areyou still with me or not
Expert:  JACUSTOMER-03srkuxi- replied 1 month ago.

Yes i'am. Have you connected the link i sent because i don't see it is connected.

Customer: replied 1 month ago.
It's not going anywhere
Expert:  JACUSTOMER-03srkuxi- replied 1 month ago.
Kindly click on the link and join session and click on the downloaded file and run it.https://justanswer.screenconnect.com/?Session=8a5ca57b-64f8-4295-bad2-9f4da76c5171