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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 56882
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I have received in my hotmail junk folder an email which is

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I have received in my hotmail junk folder an email which is from an unknown source I need to enter my password ***** obtain access to it but the password ***** am using which is currently in use is stated to be wrong. Is there a differ e password ***** access to junk. It is important that Zi see this message
JA: Are you logged into your Hotmail account on any other devices?
Customer: No
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: I have rest my password ***** times to solve this. A code was sent to my phone and I changed the password
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

The email, it is asking you to sign in when you click a link in it?

Please let me know.

Thank you

Richard and 2 other Microsoft Specialists are ready to help you
Customer: replied 8 days ago.
I don’t know what you mean
Customer: replied 8 days ago.
Thank you
Customer: replied 8 days ago.
Shall I keep my email open
Customer: replied 8 days ago.
Thank you I look forward to hearing from you

Thank you

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