Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi, this is Sushil. You have reached JustAnswer.com which is a Paid Question and Answer site. I will be helping you with your issue today.As I understand your issue you are facing issue with Microsoft word document.Am I right ?
May i know which window are you using on your computer ?
Is the same document still opened up on your computer ?
I need to take the control of your computer in order to resolve your document issue.
Yes because we are going to use secured remote tool application to take the control of your computer and there is just $10 one time fee for this. I am going to provide you remote link and no other charges to get fix your document issue.
You are most welcome, alright not an issue if you don't want to pay secured remote fee still i will help you as your issue is priority for me. let me go ahead and fix it for you.
Are you with me ? Please let me know I am waiting for your reply.
You are most welcome.
Please don't take me wrong, that is company policy as the remote tool is not free of cost however still we believe in customer satisfaction and i really want to give a try to fix your issue.
Might be this document not going to recover later on so let me give a try on this.
Really sorry for the inconvenience caused.
AS i'm a technician. So, i have no idea with billing.
If you have any concern with billing the please contact our Customer Service team on 1-***-***-****.