How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
Ask Justin Johnson Your Own Question
Justin Johnson
Justin Johnson,
Category: Microsoft
Satisfied Customers: 9190
Experience:  Training and Development at Scientifically Speaking
81238384
Type Your Microsoft Question Here...
Justin Johnson is online now

I have office 365 Home, Just tried to access excel and

This answer was rated:
★ ★ ★ ★ ★

I have office 365 Home, Just tried to access excel and "Access Denied" this happened last month! what is going on
JA: What Operating System (OS) are you running on your computer or device?
Customer: Windows 10
JA: When did you last update your Excel?
Customer: I update whenever I am advised to do so
JA: Anything else you want the Software Expert to know before I connect you?
Customer: No
Justin Johnson

Hi, I am Justin. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply momentarily.

Ask Your Own Microsoft Question

When this happens you will need to reinstall Office 365. You can do that by following this guide: https://support.office.com/en-us/article/download-and-install-or-reinstall-office-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

Ask Your Own Microsoft Question
Customer: replied 1 year ago.
will I lose any of my records?

No you will not.

Ask Your Own Microsoft Question

Secure Remote Assistance has been accepted.
Here is the link to connect remotely: https://join.zoho.com/739779661

Justin Johnson and 8 other Microsoft Specialists are ready to help you
Ask your own question now