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Justin Johnson
Justin Johnson, Technician
Category: Microsoft
Satisfied Customers: 13129
Experience:  Training and Development at Scientifically Speaking
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I have office 365 Home, Just tried to access excel and

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I have office 365 Home, Just tried to access excel and "Access Denied" this happened last month! what is going on
JA: What Operating System (OS) are you running on your computer or device?
Customer: Windows 10
JA: When did you last update your Excel?
Customer: I update whenever I am advised to do so
JA: Anything else you want the Software Expert to know before I connect you?
Customer: No
Justin Johnson

Hi, I am Justin. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply momentarily.

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When this happens you will need to reinstall Office 365. You can do that by following this guide: https://support.office.com/en-us/article/download-and-install-or-reinstall-office-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

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Customer: replied 2 years ago.
will I lose any of my records?

No you will not.

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