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James K.
James K., Consultant
Category: Microsoft
Satisfied Customers: 8092
Experience:  Technical Director of IT Company
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Trying to get print spooler to run so I can hook up to my

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Trying to get print spooler to run so I can hook up to my computer. Said it was running , but computer hook up to printer says it is not!
JA: What's the brand and model of your printer?
Customer: Canon Pixma 3600 series
JA: How long has this been going on with your printer?
Customer: It's new, and I really need to print
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: I don't update unless a screen pops up telling me to. I'm not very technical.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: I don't think so.

Hello

My name is James

Welcome to Just Answer,

Are you trying to set up a new Printer ?

Customer: replied 1 year ago.
it keeps failing because it says print spooler isn't running.
Customer: replied 1 year ago.
it keeps failing because it says print spooler isn't running. I'm sorry but I'm broke. Is there another way?

I can have a quick look for you no extra charge

http://www.justanswer.com/remotedesktop/join.aspx?Session=cdce1115-cae7-4072-9ea9-4ee5d30fa77a

Click the link click ok/run/yes if asked

Remote fix

James K. and 4 other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.
was able to get my print spooler running, but by the time I had downloaded the printer info again, it had stopped. Will get back to you on Wed. Oct. 9, 2019. Thank you

ok no problem

Customer: replied 1 year ago.
James K. are you available to work on my computer today?

Yes are free in 30 mins

Customer: replied 1 year ago.
James K. Are you able to work on my computer today? It is about my Print Spooler not working.